A new class action lawsuit has been filed against tech giants Apple by users who claim that their iPhone 6 and iPhone 6 Plus smartphones are suffering from an unresponsive touchscreen specifically tied to a design flaw.
The issue has been dubbed “touch disease” by iFixit, who were one of the first to widely report on the issue. Basically, the problem is that two controller chips for the touchscreen go bad and suddenly your phone won’t register your fingers anymore. Replacing the screen itself (a relatively easier and cheaper repair option) doesn’t do the trick. You either need to replace the phone’s entire logic board, or find someone who is very good with a micro soldering gun.
Most phones affected by touch disease display a gray flickering bar across the top of the screen.
Reuters is reporting that the lawsuit alleges Apple could have prevented the problem during manufacturing, but knowingly cheaped out.
According to a proposed nationwide class-action lawsuit filed on Saturday, Apple has long been aware of the defect, which often surfaces after a flickering gray bar appears atop the touchscreens, but has refused to fix it.
The plaintiffs linked the problem to Apple’s decision not to use a metal “shield” or “underfill” to protect the relevant parts, as it did on versions of the iPhone 5.
“The iPhones are not fit for the purpose of use as smartphones because of the touchscreen defect,” according to the complaint filed in federal court in San Jose, California.
Apple has not officially commented on the lawsuit.